Solutions

One platform. Four areas where it helps.

Arcanum Works indexes your policies, NCUA guidance, and institutional documents, then puts that knowledge to work across the operational areas where your team spends the most time searching, interpreting, and writing.

Member service

Real-time AI for contact center and branch staff.

Staff ask questions in plain language and get answers grounded in your policies, products, and procedures, with source citations attached. Out-of-scope questions return a clear boundary instead of a confident fabrication.

New hires get up to speed faster. Experienced staff stop digging through SharePoint. The institutional knowledge that used to live in one person's head becomes available to everyone on the floor.

Compliance

Policy and procedure lookup with citations.

Upload your policy library, and the platform indexes it alongside relevant NCUA opinions, guidance letters, and regulatory bulletins. Your compliance officer gets a single search interface that returns sourced answers instead of folder hierarchies.

Every answer traceable to a source paragraph. Built for the conversation an examiner will have with your compliance officer, not for a marketing demo.

Lending operations

Document review and condition matching.

Augments underwriters by pattern-matching against policy and historical decisions. Surfaces deviations and missing conditions in plain language. Humans decide.

The platform handles the reading so your team can focus on judgment.

Institutional knowledge

Years of documents, made searchable.

Board minutes, training materials, policy updates, regulatory correspondence, internal memos. All queryable through a private interface.

When a senior employee retires, their institutional memory doesn't leave with them. When a new employee starts, they have a partner that already knows everything about your institution.

Platform

A platform, not a point solution.

Arcanum Works is a single platform that ingests your documents and regulatory data into a private, searchable knowledge base. The four capability areas above are different applications of the same underlying system. You don't buy four products. You deploy one platform and configure it for the workflows that matter most to your institution.

The platform indexes NCUA regulations, opinions, and guidance automatically. When additional regulatory bodies are relevant (state-level requirements, CFPB guidance, BSA/AML frameworks), those data sources can be enabled as your needs expand.

Integration

Connects to what you already run.

Authentication

OIDC available for integration with major identity providers like Microsoft Entra ID. Your team logs in with existing credentials. Your MFA policies carry through automatically. Role-based access controls determine who sees what.

Document management

Policy documents are managed through an intuitive admin interface. Upload, organize, version, and update your document library without involving IT for every change.

Regulatory data

NCUA regulations, opinions, and guidance are indexed automatically. Additional regulatory sources can be enabled as your institution's needs expand into new areas.

Audit and compliance

Every query, response, and administrative action is logged with a tamper-evident cryptographic chain. Source citations on all outputs. Built for examiner review.

Boundaries

What the platform does not do.

The platform does not interact directly with your members. It is an internal tool for your staff. It does not make decisions. It surfaces information, cites sources, and flags gaps. Humans review, approve, and act.

Every output is traceable. Nothing is opaque.

See it

See the platform on your documents.

A guided walkthrough using your actual policies. About forty minutes. No slides, no demo theater.